The Certificate in Customer-Focused Product and Service Design from Cornell University offers:
- The flexibility & convenience of 100% interactive online learning.
- A practical, how-to approach to implementing a structured methodology for designing products/services the right way, avoid pitfalls that can lead to “designs gone wrong," effectively communicate design requirements, understand how systems interact and “talk” to each other, develop tools that can be applied to a broad range of initiatives, gain confidence in developing new products/service, lead new organizational initiatives and more.
- Flexible payment and tuition reimbursement plans.
- A resume-ready Ivy League credential from a Top 10 Engineering Program
Who Should Enroll?
Individuals involved with the design, development and production of products and service implementations; engineers, project managers, marketing and product line managers, design managers and others who come into contact with system design processes; hands-on executives whose companies rely on maintaining a competitive advantage with their products and/or services.