950 Danby Road, Suite 150
Ithaca, NY 14850
+1 (607) 330-3200
Before calling our Help Desk, try this:
Search our knowledge base for the most common problems and their solutions.
If you enrolled via RedShift , please use this knowledge base for answers more specific to your needs.
If you do not find a solution in either knowledge base, please contact us by
or Telephone: 1-800-801-0287 (US), 1-607-330-3200 (International)
M – F: available 24 hours (Eastern Time zone)
If you like, you can use one of the icons at the bottom of your screen to contact someone at eCornell.
Outside of the USA:
M – Th: 6 am – 11pm ET
F: 6 am – 5:30 pm ET
Email an eCornell enrollment counselor now
Corporate and Enterprise Programs
Fax: +1 (607) 257-0916
Marketing and Distribution Partnerships
Press and Media Inquiries
Cornell University General Information
Tel: +1 (607) 254-INFO